2 papers
cs.CY2025
Optimizing Library Usage and Browser Experience: Application to the New York Public Library
Zhi Liu, Wenchang Zhu, Sarah Rankin +1
We tackle the challenge brought to urban library systems by the {holds system} -- which allows users to request books available at other branches to be transferred for local pickup…
cs.CY2024
Redesigning Service Level Agreements: Equity and Efficiency in City Government Operations
Zhi Liu, Nikhil Garg
We consider government service allocation -- how the government allocates resources (e.g., maintenance of public infrastructure) over time. It is important to make these decisions…