activity
20222024
most citedUnderstanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services

80 citations · 200 across the 13 of their papers we have counts for

collaborators

13 papers

cs.HC202450 cited

The Situate AI Guidebook: Co-Designing a Toolkit to Support Multi-Stakeholder Early-stage Deliberations Around Public Sector AI Proposals

Anna Kawakami, Amanda Coston, Haiyi Zhu +2

Public sector agencies are rapidly deploying AI systems to augment or automate critical decisions in real-world contexts like child welfare, criminal justice, and public health. A…

cs.HC202419 cited

Wikibench: Community-Driven Data Curation for AI Evaluation on Wikipedia

Tzu-Sheng Kuo, Aaron Halfaker, Zirui Cheng +5

AI tools are increasingly deployed in community contexts. However, datasets used to evaluate AI are typically created by developers and annotators outside a given community, which…

cs.HC2024

COVID-19 as Reflected in University President Bulk Email

Ruoyan Kong, Charles Chuankai Zhang, Jin Kang +2

E-mail ``Messages From the President'' to university students, staff, and faculty have long been used to keep campus communities aware of the latest policies, events, and news. But…

cs.HC2023

Training Towards Critical Use: Learning to Situate AI Predictions Relative to Human Knowledge

Anna Kawakami, Luke Guerdan, Yanghuidi Cheng +6

A growing body of research has explored how to support humans in making better use of AI-based decision support, including via training and onboarding. Existing research has focuse…

cs.HC202310 cited

Nip it in the Bud: Moderation Strategies in Open Source Software Projects and the Role of Bots

Jane Hsieh, Joselyn Kim, Laura Dabbish +1

Much of our modern digital infrastructure relies critically upon open sourced software. The communities responsible for building this cyberinfrastructure require maintenance and mo…

cs.HC20232 cited

Organizational Bulk Email Systems: Their Role and Performance in Remote Work

Ruoyan Kong, Haiyi Zhu, Joseph A. Konstan

The COVID-19 pandemic has forced many employees to work from home. Organizational bulk emails now play a critical role to reach employees with central information in this work-from…