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20192022
most citedCUDA-Self-Organizing feature map based visual sentiment analysis of bank customer complaints for Analytical CRM

6 citations · 7 across the 2 of their papers we have counts for

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cs.LG2022★ 1 cited

FinGAN: Generative Adversarial Network for Analytical Customer Relationship Management in Banking and Insurance

Prateek Kate, Vadlamani Ravi, Akhilesh Gangwar

Churn prediction in credit cards, fraud detection in insurance, and loan default prediction are important analytical customer relationship management (ACRM) problems. Since frauds,…