6 citations · 7 across the 2 of their papers we have counts for
3 papers
FinGAN: Generative Adversarial Network for Analytical Customer Relationship Management in Banking and Insurance
Prateek Kate, Vadlamani Ravi, Akhilesh Gangwar
Churn prediction in credit cards, fraud detection in insurance, and loan default prediction are important analytical customer relationship management (ACRM) problems. Since frauds,…
A Novel BGCapsule Network for Text Classification
Akhilesh Kumar Gangwar, Vadlamani Ravi
Several text classification tasks such as sentiment analysis, news categorization, multi-label classification and opinion classification are challenging problems even for modern de…
CUDA-Self-Organizing feature map based visual sentiment analysis of bank customer complaints for Analytical CRM
Rohit Gavval, Vadlamani Ravi, Kalavala Revanth Harshal +2
With the widespread use of social media, companies now have access to a wealth of customer feedback data which has valuable applications to Customer Relationship Management (CRM).…