457 citations · 740 across the 17 of their papers we have counts for
6 papers · 1 filter
Mapping Perceptions of Humanness in Speech-Based Intelligent Personal Assistant Interaction
Philip R. Doyle, Justin Edwards, Odile Dumbleton +2
Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfa…
Multitasking with Alexa Multitasking with Alexa: How Using Intelligent Personal Assistants Impacts Language-based Primary Task Performance
Justin Edwards, He Liu, Tianyu Zhou +4
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where prim…
What's in an accent? The impact of accented synthetic speech on lexical choice in human-machine dialogue
Benjamin R. Cowan, Philip Doyle, Justin Edwards +5
The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence our language choices. Although similar processes may…
A Need for Trust in Conversational Interface Research
Justin Edwards, Elaheh Sanoubari
Across several branches of conversational interaction research including interactions with social robots, embodied agents, and conversational assistants, users have identified trus…
Chatbots as Unwitting Actors
Allison Perrone, Justin Edwards
Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the fi…
What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents
Leigh Clark, Nadia Pantidi, Orla Cooney +8
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…