457 citations · 740 across the 17 of their papers we have counts for
18 papers
Comparing Perceptions of Static and Adaptive Proactive Speech Agents
Justin Edwards, Philip R. Doyle, Holly P. Branigan +1
A growing literature on speech interruptions describes how people interrupt one another with speech, but these behaviours have not yet been implemented in the design of artificial…
The Partner Modelling Questionnaire: A validated self-report measure of perceptions toward machines as dialogue partners
Philip R. Doyle, Iona Gessinger, Justin Edwards +7
Recent work has looked to understand user perceptions of speech agent capabilities as dialogue partners (termed partner models), and how this affects user interaction. Yet, current…
Embrace your incompetence! Designing appropriate CUI communication through an ecological approach
Sophie Becker, Philip Doyle, Justin Edwards
People form impressions of their dialogue partners, be they other people or machines, based on cues drawn from their communicative style. Recent work has suggested that the gulf be…
Bilingual by default: Voice Assistants and the role of code-switching in creating a bilingual user experience
Helin Cihan, Yunhan Wu, Paola Peña +2
Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingua…
Alexa, Play Fetch! A Review of Alexa Skills for Pets
Justin Edwards, Orla Cooney, Rachel Edwards
Alexa Skills are used for a variety of daily routines and purposes, but little research has focused on a key part of many people's daily lives: their pets. We present a systematic…
CUI @ Auto-UI: Exploring the Fortunate and Unfortunate Futures of Conversational Automotive User Interfaces
Justin Edwards, Philipp Wintersberger, Leigh Clark +6
This work aims to connect the Automotive User Interfaces (Auto-UI) and Conversational User Interfaces (CUI) communities through discussion of their shared view of the future of aut…
Bridging Social Distance During Social Distancing: Exploring Social Talk and Remote Collegiality in Video Conferencing
Anna Bleakley, Daniel Rough, Justin Edwards +6
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use…
Eliciting Spoken Interruptions to Inform Proactive Speech Agent Design
Justin Edwards, Christian Janssen, Sandy Gould +1
Current speech agent interactions are typically user-initiated, limiting the interactions they can deliver. Future functionality will require agents to be proactive, sometimes inte…
LGBTQ-AI? Exploring Expressions of Gender and Sexual Orientation in Chatbots
Justin Edwards, Leigh Clark, Allison Perrone
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender a…
Mental Workload and Language Production in Non-Native Speaker IPA Interaction
Yunhan Wu, Justin Edwards, Orla Cooney +5
Through proliferation on smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. Yet, due to linguistic coverage and…
See what I'm saying? Comparing Intelligent Personal Assistant use for Native and Non-Native Language Speakers
Yunhan Wu, Daniel Rough, Anna Bleakley +5
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hin…
Transparency in Language Generation: Levels of Automation
Justin Edwards, Allison Perrone, Philip R. Doyle
Language models and conversational systems are growing increasingly advanced, creating outputs that may be mistaken for humans. Consumers may thus be misled by advertising, media r…
Mapping Perceptions of Humanness in Speech-Based Intelligent Personal Assistant Interaction
Philip R. Doyle, Justin Edwards, Odile Dumbleton +2
Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfa…
Multitasking with Alexa Multitasking with Alexa: How Using Intelligent Personal Assistants Impacts Language-based Primary Task Performance
Justin Edwards, He Liu, Tianyu Zhou +4
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where prim…
What's in an accent? The impact of accented synthetic speech on lexical choice in human-machine dialogue
Benjamin R. Cowan, Philip Doyle, Justin Edwards +5
The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence our language choices. Although similar processes may…
A Need for Trust in Conversational Interface Research
Justin Edwards, Elaheh Sanoubari
Across several branches of conversational interaction research including interactions with social robots, embodied agents, and conversational assistants, users have identified trus…
Chatbots as Unwitting Actors
Allison Perrone, Justin Edwards
Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the fi…
What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents
Leigh Clark, Nadia Pantidi, Orla Cooney +8
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…