Experiences and Insights from Applying GQM+Strategies in a Systems Product Development Organisation
arXiv:1311.1618 · doi:10.1109/SEAA.2013.62
Abstract
Aligning software-related activities with corporate strategies and goals is increasingly important for several reasons such as increasing the customer satisfaction in software-based products and services. Several approaches have been proposed to create such an alignment. GQM+Strategies is an approach that applies measurement principles to link goals and strategies on different levels of an organisation. In this paper, we describe experiences from applying GQM+Strategies to elicit, link, and align the goals of an integrated systems product development organisation across multiple organisational levels. We provide insights into how GQM+Strategies was applied during a five- month period. The paper presents the enacted application process and main lessons learnt. In addition, related approaches are described and an outlook on future work is given.
8 pages. Proceedings of the 39th EUROMICRO Conference on Software Engineering and Advanced Applications (SEAA 2013), Santander, Spain, September 2013, The final publication is available at http://ieeexplore.ieee.org. http://ieeexplore.ieee.org/xpl/articleDetails.jsp?arnumber=6619491