most citedUnderstanding Users' Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level

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cs.CL2026

Leveraging Fine-grained Error Correction in Korean Speech Recognition for Consultation Services

Yonghyun Jun, Jimin Lee, Hwan Chang +3

Automatic Speech Recognition (ASR) technology is fundamental to customer service automation and large-scale transcription. However, even advanced ASR models exhibit inevitable erro…