activity
20232026
most citedUnderstanding Users' Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level

51 citations · 59 across the 8 of their papers we have counts for

collaborators

8 papers

cs.HC2026

Supporting Tutors in the Gig Economy with Automated Feedback: A Case Study on Ringle

Yeon Su Park, Sieun Kim, Keighley Overbay +4

The rise of online tutoring platforms in the gig economy has made education more scalable, flexible, and on-demand. These platforms rely on learner evaluations as the primary feedb…

cs.HC2026★ 1 cited

Authorship Drift: How Self-Efficacy and Trust Evolve During LLM-Assisted Writing

Yeon Su Park, Nadia Azzahra Putri Arvi, Seoyoung Kim +1

Large language models (LLMs) are increasingly used as collaborative partners in writing. However, this raises a critical challenge of authorship, as users and models jointly shape…

cs.HC2025

IntentFlow: Investigating Fluid Dynamics of Intent Communication in Generative AI

Yoonsu Kim, Kihoon Son, Seoyoung Kim +2

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research h…

cs.HC2025

Applying the Gricean Maxims to a Human-LLM Interaction Cycle: Design Insights from a Participatory Approach

Yoonsu Kim, Brandon Chin, Kihoon Son +2

While large language models (LLMs) are increasingly used to assist users in various tasks through natural language interactions, these interactions often fall short due to LLMs' li…

cs.HC2025★ 4 cited

Less Talk, More Trust: Understanding Players' In-game Assessment of Communication Processes in League of Legends

Juhoon Lee, Seoyoung Kim, Yeon Su Park +3

In-game team communication in online multiplayer games has shown the potential to foster efficient collaboration and positive social interactions. Yet players often associate commu…

cs.CL2024★ 1 cited

LearnerVoice: A Dataset of Non-Native English Learners' Spontaneous Speech

Haechan Kim, Junho Myung, Seoyoung Kim +3

Prevalent ungrammatical expressions and disfluencies in spontaneous speech from second language (L2) learners pose unique challenges to Automatic Speech Recognition (ASR) systems.…

cs.HC2024★ 2 cited

Beyond Prompts: Learning from Human Communication for Enhanced AI Intent Alignment

Yoonsu Kim, Kihoon Son, Seoyoung Kim +1

AI intent alignment, ensuring that AI produces outcomes as intended by users, is a critical challenge in human-AI interaction. The emergence of generative AI, including LLMs, has i…

cs.HC2023★ 51 cited

Understanding Users' Dissatisfaction with ChatGPT Responses: Types, Resolving Tactics, and the Effect of Knowledge Level

Yoonsu Kim, Jueon Lee, Seoyoung Kim +2

Large language models (LLMs) with chat-based capabilities, such as ChatGPT, are widely used in various workflows. However, due to a limited understanding of these large-scale model…