most citedWhen the System does not Fit: Coping Strategies of Employment Consultants

21 citations

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cs.HC2024★ 21 cited

When the System does not Fit: Coping Strategies of Employment Consultants

Mateusz Dolata, Birgit Schenk, Jara Fuhrer +2

Case and knowledge management systems are spread at the frontline across public agencies. However, such systems are dedicated for the collaboration within the agency rather than fo…