346 citations
- Georgia Institute of TechnologyUS38 papers
- Atlanta University CenterUS11 papers
- University of PennsylvaniaUS11 papers
- Yale UniversityUS9 papers
- University of ChicagoUS8 papers
- California Institute of TechnologyUS7 papers
- Georgia State UniversityUS7 papers
- M.N. Mikheev Institute of Metal PhysicsRU7 papers
- Princeton UniversityUS7 papers
- University of Illinois Urbana-ChampaignUS7 papers
- Bar-Ilan UniversityIL6 papers
- Carnegie Mellon UniversityUS6 papers
Showing 2020 · cs.HCShow all
2 papers · 2 filters
cs.HC2020★ 17 cited
Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems
Jason Ingyu Choi, Ali Ahmadvand, Eugene Agichtein
Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction predict…
cs.HC2020★ 4 cited
Quantifying the Effects of Prosody Modulation on User Engagement and Satisfaction in Conversational Systems
Jason Ingyu Choi, Eugene Agichtein
As voice-based assistants such as Alexa, Siri, and Google Assistant become ubiquitous, users increasingly expect to maintain natural and informative conversations with such systems…