Picking Pearl From Seabed: Extracting Artefacts from Noisy Issue Triaging Collaborative Conversations for Hybrid Cloud Services

Amar Prakash Azad, Supriyo Ghosh, Ajay Gupta +2

Site Reliability Engineers (SREs) play a key role in issue identification and resolution. After an issue is reported, SREs come together in a virtual room (collaboration platform)…