115 citations · 252 across the 29 of their papers we have counts for
9 papers · 1 filter
Memory as Middleware for Self-Improving AI Agents
K. R. Jayaram, Vatche Isahagian, Vinod Muthusamy +4
AI agents are stateless across sessions by default and therefore operationally amnesic: each session begins with little durable knowledge of prior failures, repairs, preferences, o…
Trajectory-Informed Memory Generation for Self-Improving Agent Systems
Gaodan Fang, Vatche Isahagian, K. R. Jayaram +4
LLM-powered agents face a persistent challenge: learning from their execution experiences to improve future performance. While agents can successfully complete many tasks, they oft…
FLOW-BENCH: Towards Conversational Generation of Enterprise Workflows
Evelyn Duesterwald, Siyu Huo, Vatche Isahagian +7
Business process automation (BPA) that leverages Large Language Models (LLMs) to convert natural language (NL) instructions into structured business process artifacts is becoming a…
A Case for Business Process-Specific Foundation Models
Yara Rizk, Praveen Venkateswaran, Vatche Isahagian +1
The inception of large language models has helped advance state-of-the-art performance on numerous natural language tasks. This has also opened the door for the development of foun…
Extending LIME for Business Process Automation
Sohini Upadhyay, Vatche Isahagian, Vinod Muthusamy +1
AI business process applications automate high-stakes business decisions where there is an increasing demand to justify or explain the rationale behind algorithmic decisions. Busin…
From Robotic Process Automation to Intelligent Process Automation: Emerging Trends
Tathagata Chakraborti, Vatche Isahagian, Rania Khalaf +4
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards th…
A Conversational Digital Assistant for Intelligent Process Automation
Yara Rizk, Vatche Isahagian, Scott Boag +4
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on…
AI Trust in business processes: The need for process-aware explanations
Steve T. K. Jan, Vatche Ishakian, Vinod Muthusamy
Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity fo…
A Unified Conversational Assistant Framework for Business Process Automation
Yara Rizk, Abhishek Bhandwalder, Scott Boag +5
Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents --…