11 citations · 21 across the 3 of their papers we have counts for
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cs.AI2020★ 9 cited
A Conversational Digital Assistant for Intelligent Process Automation
Yara Rizk, Vatche Isahagian, Scott Boag +4
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on…
cs.AI2020★ 11 cited
A Unified Conversational Assistant Framework for Business Process Automation
Yara Rizk, Abhishek Bhandwalder, Scott Boag +5
Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents --…