11 citations · 28 across the 9 of their papers we have counts for
Showing 2018Show all
2 papers · 1 filter
cs.HC2018★ 3 cited
Different but Equal: Comparing User Collaboration with Digital Personal Assistants vs. Teams of Expert Agents
Claudio S. Pinhanez, Heloisa Candello, Mauro C. Pichiliani +4
This work compares user collaboration with conversational personal assistants vs. teams of expert chatbots. Two studies were performed to investigate whether each approach affects…
cs.CL2018★ 2 cited
Combining Textual Content and Structure to Improve Dialog Similarity
Ana Paula Appel, Paulo Rodrigo Cavalin, Marisa Affonso Vasconcelos +1
Chatbots, taking advantage of the success of the messaging apps and recent advances in Artificial Intelligence, have become very popular, from helping business to improve customer…