most citedBy Hook or by Crook: Exposing the Diverse Abuse Tactics of Technical Support Scammers

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cs.CR2017★ 1 cited

By Hook or by Crook: Exposing the Diverse Abuse Tactics of Technical Support Scammers

Bharat Srinivasan, Athanasios Kountouras, Najmeh Miramirkhani +4

Technical Support Scams (TSS), which combine online abuse with social engineering over the phone channel, have persisted despite several law enforcement actions. The tactics used b…