88 citations · 120 across the 5 of their papers we have counts for
5 papers · 1 filter
A Culturally-Aware Tool for Crowdworkers: Leveraging Chronemics to Support Diverse Work Styles
Carlos Toxtli, Christopher Curtis, Saiph Savage
Crowdsourcing markets are expanding worldwide, but often feature standardized interfaces that ignore the cultural diversity of their workers, negatively impacting their well-being…
Quantifying the Invisible Labor in Crowd Work
Carlos Toxtli, Siddharth Suri, Saiph Savage
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd wo…
Reputation Agent: Prompting Fair Reviews in Gig Markets
Carlos Toxtli, Angela Richmond-Fuller, Saiph Savage
Our study presents a new tool, Reputation Agent, to promote fairer reviews from requesters (employers or customers) on gig markets. Unfair reviews, created when requesters consider…
Becoming the Super Turker: Increasing Wages via a Strategy from High Earning Workers
Saiph Savage, Chun-Wei Chiang, Susumu Saito +2
Crowd markets have traditionally limited workers by not providing transparency information concerning which tasks pay fairly or which requesters are unreliable. Researchers believe…
Understanding Chatbot-mediated Task Management
Carlos Toxtli, Andrés Monroy-Hernández, Justin Cranshaw
Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these…