30 citations · 69 across the 15 of their papers we have counts for
3 papers · 1 filter
Uncertainty-Aware Dynamic Knowledge Graphs for Reliable Question Answering
Yu Takahashi, Shun Takeuchi, Kexuan Xin +6
Question answering (QA) systems are increasingly deployed across domains. However, their reliability is undermined when retrieved evidence is incomplete, noisy, or uncertain. Exist…
Evaluating User Experience in Conversational Recommender Systems: A Systematic Review Across Classical and LLM-Powered Approaches
Raj Mahmud, Yufeng Wu, Abdullah Bin Sawad +3
Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews large…
Understanding User Preferences for Interaction Styles in Conversational Recommender Systems: The Predictive Role of System Qualities, User Experience, and Traits
Raj Mahmud, Shlomo Berkovsky, Mukesh Prasad +1
Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and explorat…