45 citations · 71 across the 23 of their papers we have counts for
4 papers · 1 filter
Fast and Light-Weight Answer Text Retrieval in Dialogue Systems
Hui Wan, Siva Sankalp Patel, J. William Murdock +2
Dialogue systems can benefit from being able to search through a corpus of text to find information relevant to user requests, especially when encountering a request for which no m…
Learning as Conversation: Dialogue Systems Reinforced for Information Acquisition
Pengshan Cai, Hui Wan, Fei Liu +3
We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bo…
Mix-and-Match: Scalable Dialog Response Retrieval using Gaussian Mixture Embeddings
Gaurav Pandey, Danish Contractor, Sachindra Joshi
Embedding-based approaches for dialog response retrieval embed the context-response pairs as points in the embedding space. These approaches are scalable, but fail to account for t…
Heuristic-based Inter-training to Improve Few-shot Multi-perspective Dialog Summarization
Benjamin Sznajder, Chulaka Gunasekara, Guy Lev +3
Many organizations require their customer-care agents to manually summarize their conversations with customers. These summaries are vital for decision making purposes of the organi…