5 papers
FalseReject: A Resource for Improving Contextual Safety and Mitigating Over-Refusals in LLMs via Structured Reasoning
Zhehao Zhang, Weijie Xu, Fanyou Wu +1
Safety alignment approaches in large language models (LLMs) often lead to the over-refusal of benign queries, significantly diminishing their utility in sensitive scenarios. To add…
PHAnToM: Persona-based Prompting Has An Effect on Theory-of-Mind Reasoning in Large Language Models
Fiona Anting Tan, Gerard Christopher Yeo, Kokil Jaidka +6
The use of LLMs in natural language reasoning has shown mixed results, sometimes rivaling or even surpassing human performance in simpler classification tasks while struggling with…
HR-Agent: A Task-Oriented Dialogue (TOD) LLM Agent Tailored for HR Applications
Weijie Xu, Jay Desai, Fanyou Wu +2
Recent LLM (Large Language Models) advancements benefit many fields such as education and finance, but HR has hundreds of repetitive processes, such as access requests, medical cla…
Synthesizing Conversations from Unlabeled Documents using Automatic Response Segmentation
Fanyou Wu, Weijie Xu, Chandan K. Reddy +1
In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises h…
Sequence-Level Certainty Reduces Hallucination In Knowledge-Grounded Dialogue Generation
Yixin Wan, Fanyou Wu, Weijie Xu +1
In this work, we propose sequence-level certainty as a common theme over hallucination in Knowledge Grounded Dialogue Generation (KGDG). We explore the correlation between the leve…