24 citations · 50 across the 8 of their papers we have counts for
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math.OC2021
Asymptotically Optimal Idling in the GI/GI/N+GI Queue
Yueyang Zhong, Amy R. Ward, Amber L. Puha
We formulate a control problem for a GI/GI/N+GI queue, whose objective is to trade off the long-run average operational costs (i.e., abandonment costs and holding costs) with serve…
math.OC2021★ 10 cited
Matching Impatient and Heterogeneous Demand and Supply
Angelos Aveklouris, Levi DeValve, Maximiliano Stock +1
Service platforms must determine rules for matching heterogeneous demand (customers) and supply (workers) that arrive randomly over time and may be lost if forced to wait too long…