115 citations · 240 across the 29 of their papers we have counts for
5 papers · 1 filter
Do's and Don'ts for Human and Digital Worker Integration
Vinod Muthusamy, Merve Unuvar, Hagen Völzer +1
Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how c…
From Robotic Process Automation to Intelligent Process Automation: Emerging Trends
Tathagata Chakraborti, Vatche Isahagian, Rania Khalaf +4
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards th…
A Conversational Digital Assistant for Intelligent Process Automation
Yara Rizk, Vatche Isahagian, Scott Boag +4
Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on…
PipeSim: Trace-driven Simulation of Large-Scale AI Operations Platforms
Thomas Rausch, Waldemar Hummer, Vinod Muthusamy
Operationalizing AI has become a major endeavor in both research and industry. Automated, operationalized pipelines that manage the AI application lifecycle will form a significant…
AI Trust in business processes: The need for process-aware explanations
Steve T. K. Jan, Vatche Ishakian, Vinod Muthusamy
Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity fo…