activity
20172026
most citedExpressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers

179 citations · 269 across the 25 of their papers we have counts for

collaborators

25 papers

cs.HC2026

Thought Experiments for Conceptual Work: A New Application of a (Very) Old Method

Leah Hope Ajmani, Mo Houtti, Eric P. S. Baumer +1

In this paper, we propose thought experiments (TEs) as a crucial method for Human-Computer Interaction (HCI) researchers to engage in conceptual work. As an interdisciplinary field…

cs.CL2026

Mental Health Disorder Detection Beyond Social Media: A Systematic Review of Available Datasets

Sadiya Sayara Chowdhury Puspo, Ana-Maria Bucur, Stevie Chancellor +2

Detecting mental health disorders in a timely manner is an important societal challenge. NLP and machine learning (ML) methods used to assist with detection rely on data collected…

cs.LG2026

FedMental: Evaluating Federated Learning for Mental Health Detection from Social Media Data

Nuredin Ali Abdelkadir, Anjali Ratnam, Zeerak Talat +1

Social media text data are often used to train Machine Learning (ML) models to identify users exhibiting high-risk mental health behaviors. However, sharing this sensitive data pos…

cs.CL2026★ 5 cited

Characterizing Delusional Spirals through Human-LLM Chat Logs

Jared Moore, Ashish Mehta, William Agnew +11

As large language models (LLMs) have proliferated, disturbing anecdotal reports of negative psychological effects, such as delusions, self-harm, and ``AI psychosis,'' have emerged…

cs.HC2026★ 1 cited

Beyond Content Exposure: Systemic Factors Driving Moderators' Mental Health Crisis in Africa

Nuredin Ali Abdelkadir, Tianling Yang, Shivani Kapania +6

Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions o…

cs.HC2026★ 1 cited

Unraveling Entangled Feeds: Rethinking Social Media Design to Enhance User Well-being

Ashlee Milton, Dan Runningen, Loren Terveen +2

Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design works…

cs.CL2026

Large Language Models for Mental Health: A Multilingual Evaluation

Nishat Raihan, Sadiya Sayara Chowdhury Puspo, Ana-Maria Bucur +2

Large Language Models (LLMs) have remarkable capabilities across NLP tasks. However, their performance in multilingual contexts, especially within the mental health domain, has not…

cs.HC2026

Opportunities and Barriers for AI Feedback on Meeting Inclusion in Socioorganizational Teams

Mo Houtti, Moyan Zhou, Daniel Runningen +5

Inclusion is important for meeting effectiveness, which is in turn central to organizational functioning. One way of improving inclusion in meetings is through feedback, but social…

cs.HC2025

Into the Void: Understanding Online Health Information in Low-Web Data Languages

Hellina Hailu Nigatu, Nuredin Ali Abdelkadir, Fiker Tewelde +2

Data voids--areas of the internet where reliable information is scarce or absent--pose significant challenges to online health information seeking, particularly for users operating…

cs.HC2025

Measurement as Bricolage: Examining How Data Scientists Construct Target Variables for Predictive Modeling Tasks

Luke Guerdan, Devansh Saxena, Stevie Chancellor +2

Data scientists often formulate predictive modeling tasks involving fuzzy, hard-to-define concepts, such as the "authenticity" of student writing or the "healthcare need" of a pati…

cs.HC2025★ 2 cited

Wisdom of the Crowd, Without the Crowd: A Socratic LLM for Asynchronous Deliberation on Perspectivist Data

Malik Khadar, Daniel Runningen, Julia Tang +2

Data annotation underpins the success of modern AI, but the aggregation of crowd-collected datasets can harm the preservation of diverse perspectives in data. Difficult and ambiguo…

cs.HC2025

"I'm Petting the Laptop, Which Has You Inside It": Reflecting on Lived Experiences of Online Friendship

Seraphina Yong, Ashlee Milton, Evan Suma Rosenberg +2

Online(-only) friendships have become increasingly common in daily lives post-COVID despite debates around their mental health benefits and equivalence to ''real'' relationships. P…

cs.HC2025★ 10 cited

Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agency

Leah Hope Ajmani, Nuredin Ali Abdelkadir, Stevie Chancellor

As AI technologies become more human-facing, there have been numerous calls to adapt participatory approaches to AI development -- spurring the idea of participatory AI. However, t…

cs.CL2025★ 179 cited

Expressing stigma and inappropriate responses prevents LLMs from safely replacing mental health providers

Jared Moore, Declan Grabb, William Agnew +4

Should a large language model (LLM) be used as a therapist? In this paper, we investigate the use of LLMs to *replace* mental health providers, a use case promoted in the tech star…

cs.HC2025

Beyond the Individual: A Community-Engaged Framework for Ethical Online Community Research

Matthew Zent, Seraphina Yong, Dhruv Bala +4

Online community research routinely poses minimal risk to individuals, but does the same hold true for online communities? In response to high-profile breaches of online community…

cs.HC2025★ 9 cited

Observe, Ask, Intervene: Designing AI Agents for More Inclusive Meetings

Mo Houtti, Moyan Zhou, Loren Terveen +1

Video conferencing meetings are more effective when they are inclusive, but inclusion often hinges on meeting leaders' and/or co-facilitators' practices. AI systems can be designed…

cs.CL2024★ 2 cited

Diverse Perspectives, Divergent Models: Cross-Cultural Evaluation of Depression Detection on Twitter

Nuredin Ali, Charles Chuankai Zhang, Ned Mayo +1

Social media data has been used for detecting users with mental disorders, such as depression. Despite the global significance of cross-cultural representation and its potential im…

cs.CY2024★ 1 cited

Advancing a Consent-Forward Paradigm for Digital Mental Health Data

Sachin R. Pendse, Logan Stapleton, Neha Kumar +2

The field of digital mental health is advancing at a rapid pace. Passively collected data from user engagements with digital tools and services continue to contribute new insights…

cs.CY2023★ 31 cited

The Dimensions of Data Labor: A Road Map for Researchers, Activists, and Policymakers to Empower Data Producers

Hanlin Li, Nicholas Vincent, Stevie Chancellor +1

Many recent technological advances (e.g. ChatGPT and search engines) are possible only because of massive amounts of user-generated data produced through user interactions with com…

cs.HC2023★ 12 cited

"All of the White People Went First": How Video Conferencing Consolidates Control and Exacerbates Workplace Bias

Mo Houtti, Moyan Zhou, Loren Terveen +1

Workplace bias creates negative psychological outcomes for employees, permeating the larger organization. Workplace meetings are frequent, making them a key context where bias may…

cs.IR2022★ 1 cited

The Users Aren't Alright: Dangerous Mental Illness Behaviors and Recommendations

Ashlee Milton, Stevie Chancellor

In this paper, we argue that recommendation systems are in a unique position to propagate dangerous and cruel behaviors to people with mental illnesses.

cs.HC2022★ 6 cited

All That's Happening behind the Scenes: Putting the Spotlight on Volunteer Moderator Labor in Reddit

Hanlin Li, Brent Hecht, Stevie Chancellor

Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain onli…

cs.HC2022

Measuring the Monetary Value of Online Volunteer Work

Hanlin Li, Brent Hecht, Stevie Chancellor

Online volunteers are a crucial labor force that keeps many for-profit systems afloat (e.g. social media platforms and online review sites). Despite their substantial role in uphol…

cs.CY2020★ 9 cited

Data Leverage: A Framework for Empowering the Public in its Relationship with Technology Companies

Nicholas Vincent, Hanlin Li, Nicole Tilly +2

Many powerful computing technologies rely on implicit and explicit data contributions from the public. This dependency suggests a potential source of leverage for the public in its…