43 citations · 169 across the 33 of their papers we have counts for
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cs.CL2018★ 31 cited
Towards Automated Customer Support
Momchil Hardalov, Ivan Koychev, Preslav Nakov
Recent years have seen growing interest in conversational agents, such as chatbots, which are a very good fit for automated customer support because the domain in which they need t…
cs.CL2018★ 35 cited
We Built a Fake News & Click-bait Filter: What Happened Next Will Blow Your Mind!
Georgi Karadzhov, Pepa Gencheva, Preslav Nakov +1
It is completely amazing! Fake news and click-baits have totally invaded the cyber space. Let us face it: everybody hates them for three simple reasons. Reason #2 will absolutely a…