55 citations · 120 across the 24 of their papers we have counts for
9 papers · 1 filter
Summarizing Dialogic Arguments from Social Media
Amita Misra, Shereen Oraby, Shubhangi Tandon +3
Online argumentative dialog is a rich source of information on popular beliefs and opinions that could be useful to companies as well as governmental or public policy agencies. Com…
"How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts
Shereen Oraby, Pritam Gundecha, Jalal Mahmud +2
Given the increasing popularity of customer service dialogue on Twitter, analysis of conversation data is essential to understand trends in customer and agent behavior for the purp…
Combining Search with Structured Data to Create a More Engaging User Experience in Open Domain Dialogue
Kevin K. Bowden, Shereen Oraby, Jiaqi Wu +2
The greatest challenges in building sophisticated open-domain conversational agents arise directly from the potential for ongoing mixed-initiative multi-turn dialogues, which do no…
Creating and Characterizing a Diverse Corpus of Sarcasm in Dialogue
Shereen Oraby, Vrindavan Harrison, Lena Reed +3
The use of irony and sarcasm in social media allows us to study them at scale for the first time. However, their diversity has made it difficult to construct a high-quality corpus…
Harvesting Creative Templates for Generating Stylistically Varied Restaurant Reviews
Shereen Oraby, Sheideh Homayon, Marilyn Walker
Many of the creative and figurative elements that make language exciting are lost in translation in current natural language generation engines. In this paper, we explore a method…
Are you serious?: Rhetorical Questions and Sarcasm in Social Media Dialog
Shereen Oraby, Vrindavan Harrison, Amita Misra +2
Effective models of social dialog must understand a broad range of rhetorical and figurative devices. Rhetorical questions (RQs) are a type of figurative language whose aim is to a…
And That's A Fact: Distinguishing Factual and Emotional Argumentation in Online Dialogue
Shereen Oraby, Lena Reed, Ryan Compton +3
We investigate the characteristics of factual and emotional argumentation styles observed in online debates. Using an annotated set of "factual" and "feeling" debate forum posts, w…
Data-Driven Dialogue Systems for Social Agents
Kevin K. Bowden, Shereen Oraby, Amita Misra +2
In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conve…
Learning Lexico-Functional Patterns for First-Person Affect
Lena Reed, Jiaqi Wu, Shereen Oraby +2
Informal first-person narratives are a unique resource for computational models of everyday events and people's affective reactions to them. People blogging about their day tend no…