41 citations · 131 across the 14 of their papers we have counts for
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cs.CL2023
Multi-User MultiWOZ: Task-Oriented Dialogues among Multiple Users
Yohan Jo, Xinyan Zhao, Arijit Biswas +5
While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simu…
cs.CL2023
Toward More Accurate and Generalizable Evaluation Metrics for Task-Oriented Dialogs
Abishek Komma, Nagesh Panyam Chandrasekarasastry, Timothy Leffel +4
Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the…