32 citations · 33 across the 2 of their papers we have counts for
2 papers
cs.SE2020★ 1 cited
An Empirical Study of User Support Tools in Open Source Software
Arif Razza, Luiz Fernando Capretz, Shuib Basri
End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its av…
cs.CY2018★ 32 cited
Management's Perspective on Critical Success Factors Affecting Mobile Learning in Higher Education Institutions - An Empirical Study
Muasaad Alrasheedi, Luiz Fernando Capretz, Arif Raza
Mobile learning (m-Learning) is considered to be one of the fastest growing learning platforms. The immense interest in m-Learning is attributed to the incredible rate of growth of…