most citedSometimes You Need Facts, and Sometimes a Hug: Understanding Older Adults' Preferences for Explanations in LLM-Based Conversational AI Systems

2 citations · 2 across the 1 of their papers we have counts for

collaborators

1 paper

cs.HC2025★ 2 cited

Sometimes You Need Facts, and Sometimes a Hug: Understanding Older Adults' Preferences for Explanations in LLM-Based Conversational AI Systems

Niharika Mathur, Tamara Zubatiy, Agata Rozga +2

Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While pr…