3 papers
cs.HC2025
Queuing for Civility: Regulating Emotions and Reducing Toxicity in Digital Discourse
Akriti Verma, Shama Islam, Valeh Moghaddam +1
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc mode…
cs.CY2025
Queueing for Civility: User Perspectives on Regulating Emotions in Online Conversations
Akriti Verma, Shama Islam, Valeh Moghaddam +1
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after…
cs.IR2024
Empathic Responding for Digital Interpersonal Emotion Regulation via Content Recommendation
Akriti Verma, Shama Islam, Valeh Moghaddam +2
Interpersonal communication plays a key role in managing people's emotions, especially on digital platforms. Studies have shown that people use social media and consume online cont…