activity
19992018
most citedScheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic

149 citations · 252 across the 6 of their papers we have counts for

collaborators

6 papers

math.ST2018★ 1 cited

Self-reporting and screening: Data with current-status and censored observations

Jonathan Yefenof, Yair Goldberg, Jennifer Wiler +2

We consider survival data that combine three types of observations: uncensored, right-censored, and left-censored. Such data arises from screening a medical condition, in situation…

stat.AP2010★ 83 cited

Workload forecasting for a call center: Methodology and a case study

Sivan Aldor-Noiman, Paul D. Feigin, Avishai Mandelbaum

Today's call center managers face multiple operational decision-making tasks. One of the most common is determining the weekly staffing levels to ensure customer satisfaction and m…

stat.AP2010★ 1 cited

The Best Linear Unbiased Estimator for Continuation of a Function

Yair Goldberg, Ya'acov Ritov, Avishai Mandelbaum

We show how to construct the best linear unbiased predictor (BLUP) for the continuation of a curve in a spline-function model. We assume that the entire curve is drawn from some sm…

math.PR2005★ 18 cited

Queueing systems with many servers: Null controllability in heavy traffic

Rami Atar, Avi Mandelbaum, Gennady Shaikhet

A queueing model has heterogeneous service stations, each consisting of many independent servers with identical capabilities. Customers of classes can be served at…

math.PR2004★ 149 cited

Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic

Rami Atar, Avi Mandelbaum, Martin I. Reiman

We consider the problem of scheduling a queueing system in which many statistically identical servers cater to several classes of impatient customers. Service times and impatience…

math.PR1999

Coalescence of skew Brownian motions

Martin Barlow, Krzysztof Burdzy, Haya Kaspi +1

We prove that two skew Brownian motions with the same skewness parameter (different from 0) and driven by the same Brownian motion coalesce a.s.