Formal verification for robo-advisors: Irrelevant for subjective end-user trust, yet decisive for investment behavior?

Alina Tausch, Magdalena Wischnewski, Mustafa Yalciner +1

This online-vignette study investigates the impact of certification and verification as measures for quality assurance of AI on trust and use of a robo-advisor. Confronting 520 par…