4 papers
Navigating Equity and Reflexive Practices in Gigwork Design: A Journey Mapping Experience
Alicia E. Boyd, Danielle Cummings, Angie Zhang
How do we create ethical and equitable experiences on global platforms? How might UX designers and developers incorporate reflexive practices--a continuous self-evaluation of one's…
Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work
Jane Hsieh, Angie Zhang, Sajel Surati +6
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are expos…
Supporting Gig Worker Needs and Advancing Policy Through Worker-Centered Data-Sharing
Jane Hsieh, Angie Zhang, Mialy Rasetarinera +5
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, w…
Demystifying Technology for Policymaking: Exploring the Rideshare Context and Data Initiative Opportunities to Advance Tech Policymaking Efforts
Angie Zhang
In the face of rapidly advancing technologies, evidence of harms they can exacerbate, and insufficient policy to ensure accountability from tech companies, what are HCI opportuniti…