2 papers
cs.CL2025
MemOrb: A Plug-and-Play Verbal-Reinforcement Memory Layer for E-Commerce Customer Service
Yizhe Huang, Yang Liu, Ruiyu Zhao +3
Large Language Model-based agents(LLM-based agents) are increasingly deployed in customer service, yet they often forget across sessions, repeat errors, and lack mechanisms for con…
cs.CL2025
Survey of Specialized Large Language Model
Chenghan Yang, Ruiyu Zhao, Yang Liu +1
The rapid evolution of specialized large language models (LLMs) has transitioned from simple domain adaptation to sophisticated native architectures, marking a paradigm shift in AI…