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20092026
most citedA General Iterative Shrinkage and Thresholding Algorithm for Non-convex Regularized Optimization Problems

289 citations · 755 across the 23 of their papers we have counts for

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Showing 2017 · stat.APShow all

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stat.AP2017★ 2 cited

To Wait or Not to Wait: Two-way Functional Hazards Model for Understanding Waiting in Call Centers

Gen Li, Jianhua Z. Huang, Haipeng Shen

Telephone call centers offer a convenient communication channel between businesses and their customers. Efficient management of call centers needs accurate modeling of customer wai…