1.2k citations · 2k across the 17 of their papers we have counts for
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cs.CL2020★ 1 cited
Filtering before Iteratively Referring for Knowledge-Grounded Response Selection in Retrieval-Based Chatbots
Jia-Chen Gu, Zhen-Hua Ling, Quan Liu +2
The challenges of building knowledge-grounded retrieval-based chatbots lie in how to ground a conversation on its background knowledge and how to match response candidates with bot…
cs.CL2020★ 19 cited
DialBERT: A Hierarchical Pre-Trained Model for Conversation Disentanglement
Tianda Li, Jia-Chen Gu, Xiaodan Zhu +4
Disentanglement is a problem in which multiple conversations occur in the same channel simultaneously, and the listener should decide which utterance is part of the conversation he…
cs.CL2020★ 17 cited
Speaker-Aware BERT for Multi-Turn Response Selection in Retrieval-Based Chatbots
Jia-Chen Gu, Tianda Li, Quan Liu +4
In this paper, we study the problem of employing pre-trained language models for multi-turn response selection in retrieval-based chatbots. A new model, named Speaker-Aware BERT (S…