6 citations · 12 across the 4 of their papers we have counts for
4 papers
UFTR: A Unified Framework for Ticket Routing
Jianglei Han, Jing Li, Aixin Sun
Corporations today face increasing demands for the timely and effective delivery of customer service. This creates the need for a robust and accurate automated solution to what is…
CASE: Context-Aware Semantic Expansion
Jialong Han, Aixin Sun, Haisong Zhang +2
In this paper, we define and study a new task called Context-Aware Semantic Expansion (CASE). Given a seed term in a sentential context, we aim to suggest other terms that well fit…
Efficient Approximation Algorithms for Adaptive Target Profit Maximization
Keke Huang, Jing Tang, Xiaokui Xiao +2
Given a social network , the profit maximization (PM) problem asks for a set of seed nodes to maximize the profit, i.e., revenue of influence spread less the cost of seed select…
Searching for the Internet of Things on the Web: Where It Is and What It Looks Like
Ali Shemshadi, Quan Z. Sheng, Wei Emma Zhang +3
The Internet of Things (IoT), in general, is a compelling paradigm that aims to connect everyday objects to the Internet. Nowadays, IoT is considered as one of the main technologie…