2 papers
cs.HC2025
Understanding Data Usage when Making High-Stakes Frontline Decisions in Homelessness Services
Teale W. Masrani, Geoffrey Messier, Amy Voida +2
Frontline staff of emergency shelters face challenges such as vicarious trauma, compassion fatigue, and burnout. The technology they use is often not designed for their unique need…
cs.CY2025
Understanding Housing and Homelessness System Access by Linking Administrative Data
Geoffrey G. Messier, Sam Elliott, Dallas Seitz
This paper uses privacy preserving methods to link over 235,000 records in the housing and homelessness system of care (HHSC) of a major North American city. Several machine learni…