2 papers
cs.CL2025
DROID: Dual Representation for Out-of-Scope Intent Detection
Wael Rashwan, Hossam M. Zawbaa, Sourav Dutta +1
Detecting out-of-scope (OOS) user utterances remains a key challenge in task-oriented dialogue systems and, more broadly, in open-set intent recognition. Existing approaches often…
cs.CL2024
Improved Out-of-Scope Intent Classification with Dual Encoding and Threshold-based Re-Classification
Hossam M. Zawbaa, Wael Rashwan, Sourav Dutta +1
Detecting out-of-scope user utterances is essential for task-oriented dialogues and intent classification. Current methodologies face difficulties with the unpredictable distributi…