211 citations · 325 across the 8 of their papers we have counts for
3 papers · 1 filter
Practical Strategies for Integrating a Conversation Analyst in an Iterative Design Process
Allison Woodruff, Margaret H. Szymanski, Rebecca E. Grinter +1
We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our…
Eavesdropping on Electronic Guidebooks: Observing Learning Resources in Shared Listening Environments
Allison Woodruff, Paul M. Aoki, Rebecca E. Grinter +3
We describe an electronic guidebook, Sotto Voce, that enables visitors to share audio information by eavesdropping on each other's guidebook activity. We have conducted three studi…
Sotto Voce: Exploring the Interplay of Conversation and Mobile Audio Spaces
Paul M. Aoki, Rebecca E. Grinter, Amy Hurst +3
In addition to providing information to individual visitors, electronic guidebooks have the potential to facilitate social interaction between visitors and their companions. Howeve…