211 citations · 325 across the 8 of their papers we have counts for
9 papers · 1 filter
Conversation Analysis and the User Experience
Allison Woodruff, Paul M. Aoki
We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first p…
"User Interfaces" and the Social Negotiation of Availability
Paul M. Aoki, Allison Woodruff
In current presence or availability systems, the method of presenting a user's state often supposes an instantaneous notion of that state - for example, a visualization is rendered…
Media Affordances of a Mobile Push-To-Talk Communication Service
Allison Woodruff, Paul M. Aoki
This paper presents an exploratory study of college-age students using two-way, push-to-talk cellular radios. We describe the observed and reported use of cellular radio by the par…
The Mad Hatter´s Cocktail Party: A Social Mobile Audio Space Supporting Multiple Simultaneous Conversations
Paul M. Aoki, Matthew Romaine, Margaret H. Szymanski +3
This paper presents a mobile audio space intended for use by gelled social groups. In face-to-face interactions in such social groups, conversational floors change frequently, e.g.…
Practical Strategies for Integrating a Conversation Analyst in an Iterative Design Process
Allison Woodruff, Margaret H. Szymanski, Rebecca E. Grinter +1
We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our…
Eavesdropping on Electronic Guidebooks: Observing Learning Resources in Shared Listening Environments
Allison Woodruff, Paul M. Aoki, Rebecca E. Grinter +3
We describe an electronic guidebook, Sotto Voce, that enables visitors to share audio information by eavesdropping on each other's guidebook activity. We have conducted three studi…