"Over-the-Hood" AI Inclusivity Bugs and How 3 AI Product Teams Found and Fixed Them

Andrew Anderson, Fatima A. Moussaoui, Jimena Noa Guevara +2

While much research has shown the presence of AI's "under-the-hood" biases (e.g., algorithmic, training data, etc.), what about "over-the-hood" inclusivity biases: barriers in user…