3 papers
cs.HC2026
CAIA in Practice: Field Evaluation of an AI-Assisted Support System for Text-Based Online Counselling
Philipp Steigerwald, Nico Bienlein, Jennifer Burghardt +3
Rising global demand for mental health support creates significant service delivery challenges, with asynchronous email counselling serving as a crucial low-threshold channel for a…
cs.CL2026
GEMCo: A Validated, Ethically Releasable Proxy for Inaccessible Counselling Data
Philipp Steigerwald, Eric Rudolph, Mara Stieler +3
This paper presents GEMCo, a releasable, human-written proxy for inaccessible counselling data: 86 complete German e-mail counselling conversations (728 messages), expert-authored…
cs.CL2026
OnCoCo 1.0: A Public Dataset for Fine-Grained Message Classification in Online Counseling Conversations
Jens Albrecht, Robert Lehmann, Aleksandra Poltermann +3
This paper presents OnCoCo 1.0, a new public dataset for fine-grained message classification in online counseling. It is based on a new, integrative system of categories, designed…