4 papers
CAIA in Practice: Field Evaluation of an AI-Assisted Support System for Text-Based Online Counselling
Philipp Steigerwald, Nico Bienlein, Jennifer Burghardt +3
Rising global demand for mental health support creates significant service delivery challenges, with asynchronous email counselling serving as a crucial low-threshold channel for a…
GEMCo: A Validated, Ethically Releasable Proxy for Inaccessible Counselling Data
Philipp Steigerwald, Eric Rudolph, Mara Stieler +3
This paper presents GEMCo, a releasable, human-written proxy for inaccessible counselling data: 86 complete German e-mail counselling conversations (728 messages), expert-authored…
LLARS: Enabling Domain Expert & Developer Collaboration for LLM Prompting, Generation and Evaluation
Philipp Steigerwald, Mara Stieler, Jennifer Burghardt +2
We demonstrate LLARS (LLM Assisted Research System), an open-source platform that bridges the gap between domain experts and developers for building LLM-based systems. It integrate…
AI Systems in Text-Based Online Counselling: Ethical Considerations Across Three Implementation Approaches
Philipp Steigerwald, Jennifer Burghardt, Eric Rudolph +1
Text-based online counselling scales across geographical and stigma barriers, yet faces practitioner shortages, lacks non-verbal cues and suffers inconsistent quality assurance. Wh…