58 citations · 187 across the 15 of their papers we have counts for
Showing 2020Show all
2 papers · 1 filter
cs.HC2020★ 2 cited
Simulating the Effects of Social Presence on Trust, Privacy Concerns & Usage Intentions in Automated Bots for Finance
Magdalene Ng, Kovila P. L. Coopamootoo, Ehsan Toreini +3
FinBots are chatbots built on automated decision technology, aimed to facilitate accessible banking and to support customers in making financial decisions. Chatbots are increasing…
cs.LG2020★ 3 cited
Technologies for Trustworthy Machine Learning: A Survey in a Socio-Technical Context
Ehsan Toreini, Mhairi Aitken, Kovila P. L. Coopamootoo +5
Concerns about the societal impact of AI-based services and systems has encouraged governments and other organisations around the world to propose AI policy frameworks to address f…