activity
20162021
most citedTouch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media

39 citations · 162 across the 12 of their papers we have counts for

collaborators
Showing 2017Show all

5 papers · 1 filter

cs.CL2017★ 6 cited

A World of Difference: Divergent Word Interpretations among People

Tianran Hu, Ruihua Song, Maya Abtahian +3

Divergent word usages reflect differences among people. In this paper, we present a novel angle for studying word usage divergence -- word interpretations. We propose an approach t…

cs.CL2017★ 37 cited

Spice up Your Chat: The Intentions and Sentiment Effects of Using Emoji

Tianran Hu, Han Guo, Hao Sun +2

Emojis, as a new way of conveying nonverbal cues, are widely adopted in computer-mediated communications. In this paper, first from a message sender perspective, we focus on people…

cs.SI2017

Mining Shopping Patterns for Divergent Urban Regions by Incorporating Mobility Data

Tianran Hu, Ruihua Song, Yingzi Wang +2

What people buy is an important aspect or view of lifestyles. Studying people's shopping patterns in different urban regions can not only provide valuable information for various c…

cs.SI2017

Tales of Two Cities: Using Social Media to Understand Idiosyncratic Lifestyles in Distinctive Metropolitan Areas

Tianran Hu, Eric Bigelow, Jiebo Luo +1

Lifestyles are a valuable model for understanding individuals' physical and mental lives, comparing social groups, and making recommendations for improving people's lives. In this…

cs.CY2017★ 21 cited

What the Language You Tweet Says About Your Occupation

Tianran Hu, Haoyuan Xiao, Thuy-vy Thi Nguyen +1

Many aspects of people's lives are proven to be deeply connected to their jobs. In this paper, we first investigate the distinct characteristics of major occupation categories base…