460 citations · 1.3k across the 34 of their papers we have counts for
3 papers · 1 filter
A study on text-score disagreement in online reviews
Michela Fazzolari, Vittoria Cozza, Marinella Petrocchi +1
In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the te…
Mining Worse and Better Opinions. Unsupervised and Agnostic Aggregation of Online Reviews
Michela Fazzolari, Marinella Petrocchi, Alessandro Tommasi +1
In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does no…
The paradigm-shift of social spambots: Evidence, theories, and tools for the arms race
Stefano Cresci, Roberto Di Pietro, Marinella Petrocchi +2
Recent studies in social media spam and automation provide anecdotal argumentation of the rise of a new generation of spambots, so-called social spambots. Here, for the first time,…