3 papers
cs.HC2025
NOVAID: Natural-language Observability Visualization Assistant for ITOps Dashboard Widget Generation
Pratik Mishra, Caner Gözübüyük, Seema Nagar +3
Manual creation of IT monitoring dashboard widgets is slow, error-prone, and a barrier for both novice and expert users. We present NOVAID, an interactive chatbot that leverages La…
cs.SE2025
Scalable and Efficient Large-Scale Log Analysis with LLMs: An IT Software Support Case Study
Pranjal Gupta, Karan Bhukar, Harshit Kumar +3
IT environments typically have logging mechanisms to monitor system health and detect issues. However, the huge volume of generated logs makes manual inspection impractical, highli…
cs.AI2025
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks
Saurabh Jha, Rohan Arora, Yuji Watanabe +40
Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a…