2 papers
cs.CL2025
Fairness Evaluation of Large Language Models in Academic Library Reference Services
Haining Wang, Jason Clark, Yueru Yan +5
As libraries explore large language models (LLMs) for use in virtual reference services, a key question arises: Can LLMs serve all users equitably, regardless of demographics or so…
cs.CL2025
Science Out of Its Ivory Tower: Improving Accessibility with Reinforcement Learning
Haining Wang, Jason Clark, Hannah McKelvey +5
A vast amount of scholarly work is published daily, yet much of it remains inaccessible to the general public due to dense jargon and complex language. To address this challenge in…