3 papers
cs.CL2025
Fairness Evaluation of Large Language Models in Academic Library Reference Services
Haining Wang, Jason Clark, Yueru Yan +5
As libraries explore large language models (LLMs) for use in virtual reference services, a key question arises: Can LLMs serve all users equitably, regardless of demographics or so…
cs.AI2025
Whose Journey Matters? Investigating Identity Biases in Large Language Models (LLMs) for Travel Planning Assistance
Ruiping Ren, Yingwei, Xu +3
As large language models (LLMs) become increasingly integral to the hospitality and tourism industry, concerns about their fairness in serving diverse identity groups persist. Grou…
q-fin.CP2025
UCFE: A User-Centric Financial Expertise Benchmark for Large Language Models
Yuzhe Yang, Yifei Zhang, Yan Hu +10
This paper introduces the UCFE: User-Centric Financial Expertise benchmark, an innovative framework designed to evaluate the ability of large language models (LLMs) to handle compl…