activity
20162026
most citedChatbots as conversational healthcare services

129 citations · 283 across the 26 of their papers we have counts for

collaborators
Showing cs.HCShow all

14 papers · 1 filter

cs.HC2021

On the state of reporting in crowdsourcing experiments and a checklist to aid current practices

Jorge Ramírez, Burcu Sayin, Marcos Baez +4

Crowdsourcing is being increasingly adopted as a platform to run studies with human subjects. Running a crowdsourcing experiment involves several choices and strategies to successf…

cs.HC2020

On the impact of predicate complexity in crowdsourced classification tasks

Jorge Ramírez, Marcos Baez, Fabio Casati +4

This paper explores and offers guidance on a specific and relevant problem in task design for crowdsourcing: how to formulate a complex question used to classify a set of items. In…

cs.HC2020★ 129 cited

Chatbots as conversational healthcare services

Mlađan Jovanović, Marcos Baez, Fabio Casati

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at takin…

cs.HC2020

Challenges and strategies for running controlled crowdsourcing experiments

Jorge Ramírez, Marcos Baez, Fabio Casati +2

This paper reports on the challenges and lessons we learned while running controlled experiments in crowdsourcing platforms. Crowdsourcing is becoming an attractive technique to en…

cs.HC2019★ 4 cited

CrowdHub: Extending crowdsourcing platforms for the controlled evaluation of tasks designs

Jorge Ramírez, Simone Degiacomi, Davide Zanella +3

We present CrowdHub, a tool for running systematic evaluations of task designs on top of crowdsourcing platforms. The goal is to support the evaluation process, avoiding potential…

cs.HC2019★ 7 cited

Understanding the Impact of Text Highlighting in Crowdsourcing Tasks

Jorge Ramírez, Marcos Baez, Fabio Casati +1

Text classification is one of the most common goals of machine learning (ML) projects, and also one of the most frequent human intelligence tasks in crowdsourcing platforms. ML has…

cs.HC2019★ 33 cited

Technologies for promoting social participation in later life

Marcos Baez, Radoslaw Nielek, Fabio Casati +1

Social participation is known to bring great benefits to the health and well-being of people as they age. From being in contact with others to engaging in group activities, keeping…

cs.HC2018★ 12 cited

CrowdRev: A platform for Crowd-based Screening of Literature Reviews

Jorge Ramirez, Evgeny Krivosheev, Marcos Baez +2

In this paper and demo we present a crowd and crowd+AI based system, called CrowdRev, supporting the screening phase of literature reviews and achieving the same quality as author…

cs.HC2018★ 1 cited

Crowdsourcing for Reminiscence Chatbot Design

Svetlana Nikitina, Florian Daniel, Marcos Baez +1

In this work-in-progress paper we discuss the challenges in identifying effective and scalable crowd-based strategies for designing content, conversation logic, and meaningful metr…

cs.HC2018

Crowd-based Multi-Predicate Screening of Papers in Literature Reviews

Evgeny Krivosheev, Fabio Casati, Boualem Benatallah

Systematic literature reviews (SLRs) are one of the most common and useful form of scientific research and publication. Tens of thousands of SLRs are published each year, and this…

cs.HC2018

Crowd-Machine Collaboration for Item Screening

Evgeny Krivosheev, Bahareh Harandizadeh, Fabio Casati +1

In this paper we describe how crowd and machine classifier can be efficiently combined to screen items that satisfy a set of predicates. We show that this is a recurring problem in…

cs.HC2017★ 4 cited

Designing for older adults: review of touchscreen design guidelines

Leysan Nurgalieva, Juan Jose Jara Laconich, Marcos Baez +2

The distinct abilities of older adults to interact with computers has motivated a wide range of contributions in the the form of design guidelines for making technologies usable an…

cs.HC2016★ 31 cited

Online Group-exercises for Older Adults of Different Physical Abilities

Marcos Baez, Francisco Ibarra, Iman Khaghani Far +2

In this paper we describe the design and validation of a virtual fitness environment aiming at keeping older adults physically and socially active. We target particularly older adu…

cs.HC2016★ 1 cited

CrowdCafe - Mobile Crowdsourcing Platform

Pavel Kucherbaev, Azad Abad, Stefano Tranquillini +3

In this paper we present a mobile crowdsourcing platform CrowdCafe, where people can perform microtasks using their smartphones while they ride a bus, travel by train, stand in a q…